Melcom Limited (Melcom) has a network of 60+ retail stores, 12 Cash ‘n’ Carry depots, an online store, and is continuing to grow at a rapid rate, adapting to meet the needs of its customers across the country. This makes it possible to bring shopping to the doorsteps of Ghanaians nationwide, making Melcom “Where Ghana Shops”.
Melcom Limited, the first company established under the Melcom Group of Companies, started 34 years ago, is inarguably Ghana’s only “Home Grown” organized retail chain, and the largest in the West African Region.
Established in September 1989 with the entrepreneurial innovation of providing not only to a niche of people but to all, Melcom is truly the place “Where Ghana Shops”, catering to all household needs of consumers in Ghana. Melcom has an extensive variety of over 50,000 products from supermarket to household goods, garments to electronics and more. Melcom brings its customers not only what they need, but what they want. The buying team meticulously curates unique ranges for each store according to its local demographics.
Today, Melcom manages over 2 million+ square feet of retail space across all major towns and cities and is expanding every year. There are plans to open an additional 8 new stores, adding approximately 500,000+ square feet of retail space, including the launching of our largest store “The Melcom Mall” in 2023.
Melcom’s ecommerce platform is amongst the top three in Ghana currently and has a monthly active user base of 200,000+. It has partnerships with other platforms like – Glovo, ShopNaw, AfriKart and Afrobasket to make its products available throughout Ghana thus making it a truly “Omni Channel Retailer”.
Melcom Limited has established relationships with some of the world’s leading companies ranging from FMCG to electronics by obtaining exclusive pricing, distribution, brand agencies or dealerships for their products.
Melcom keeps finding new ways to partner with companies and is now the redemption partner for MTN, Shell and GhanaWeb on their own independent loyalty programme for their customer’s points and rewards.
Melcom launched its loyalty program in 2009 with the Supersaver Card. Over the years, the loyalty program has grown to 1,000,000 plus of our own consistent active members across the country, gaining 14,000 new members to the program every month. Melcom has always focused on offering the best quality at the most economical prices to its core market segment. To build on to this, Market Day Wednesday – a very novel concept, a first of its kind was introduced for its loyalty club members. This program offers customers additional discounts on mid-week shopping two Wednesdays every month.